Customer Service & Communication Skills Training Program
PROFESSIONAL SERVICES:
Customer Service &Communication Skills Training Program
Excelling in customer service by communicating in a way your customers can relate, feel heard and understood, by focusing on not just the verbal communication but more importantly, the nonverbal one, is certainly something you will walk away with from this program.
Who is it for?
For Organizations and/or Individuals seeking to become better at serving customers and who want to learn how to adopt a Yes attitude, learn how to serve customers promptly and deliver an amazing after- sales service.
For Organizations and/or Individuals who want to communicate in a way that builds bridges and influences others effectively.
For Organizations and/or Individuals who want to learn how to mean what they say and say what they mean, do what is right, versus what is easy.
Build an excellent reputation by seeking to understand first and then be understood.
Excel in their numbers and guarantee repeat customers.
How to effectively walk your talk and know what to say, how to say it, and to whom.
In this program, you will learn that Time & Context matter.
